Services

Information for our customers

You can achieve high level quality service (from the viewpoint of your company). It can be brought to automatism, but at the same time a specific client shall not be noticed.
In this case, the priority will be service standards, but not customer feedback and loyalty. 

Such questions are:

• whether the client will return tomorrow;
• whether his problems have been solved;
• whether he satisfied with the service - remain outside of the “quality service” process.

Nowadays, in the pharmaceutical market due to the growing demands of consumers for individual service, our company aspires to implementing CRM technologies and high customer-oriented work standards